Silk’n SensEpil Frequently Asked Questions


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What is the SensEpil?
The Silk’n SensEpil is a small, portable, at-home laser-like hair removal device that delivers professional-quality permanent hair removal to users from the comfort of their own home.

Can I use it on all parts of my body?
The SensEpil is safe to use on all parts of the body. With protective eyewear, the Silk’n SensEpil is even safe to eliminate unwanted hair below the user’s cheek bone.

How do I use the Silk’n SensEpil?
Using the SensEpil Hair Removal device is simple. With the device’s spring-loaded pressure sensor, users just need to run the treatment area over their unwanted body hair. After going over their unwanted body hair with the hair removal applicator, users should wait about two weeks before they treat the area a second time.

What should I do before I treat with the Silk’n SensEpil?
Those who wish to use the Silk’n SensEpil Hair Removal device should take care to avoid sun exposure in the 3 weeks leading up to a treatment. The areas you plan to treat should also be cleaned with mild soap and water, and it should be freshly shaven (not waxed).

How long does a hair removal treatment take?
The amount of time a hair removal treatment with the Silk’n SensEpil can take will vary for different body areas. For example, an underarm area can take as little as 10 minutes. An entire male chest, or both legs can be treated in about 15 to 20 minutes.

There are still hairs growing in after a treatment with the Silk’n SensEpil. Is this normal?
This is completely normal, since the SenseEpil only affects those hairs that are actively growing. Continued use of the device will eventually disable the growth of these hairs, and they should fall out on their own. They do not need to be pulled out.

Is the Silk’n SensEpil effective on all types of hair?
The Silk’n SensEpil can safely disable the growth of body and facial hair. The device will work best on darker hairs, but it will still work on lighter, blonde hair. Gray hairs tend not to be effected by the SensEpil, and red hair may show a response to the SensEpil device.

How long should I wait between treatments?
Users should wait about two weeks between hair removal treatments for safest use.

How many treatments will I need to notice results?
Most people show results after about four treatments of the Silk’n SensEpil, but this number will vary from person to person. Men tend to require up to 8 to 12 treatments before seeing their desired results, since their hair is often deeper and more dense.

Does a hair removal treatment with the Silk’n SensEpil hurt?
When used properly, the Silk’n SensEpil Hair Removal device is completely painless. During a typical session, users may feel a sensation of warmth and tingling during each pulse of light, but this should not be painful.

What should I expect from a hair removal treatment?
When using the Silk’n SensEpil Hair Removal device, users can expect to experience a flash of light that is safe to the eyes when used on non-facial sites, a fan noise that cools the device, a pop sound simultaneously with each pulse, some pressure from the applicator, and a sensation of warmth or tingling from the application of the light energy.

How does the Silk’n SensEpil work?
The Silk’n SensEpil uses light-based hair removal technology to permanently disable the growth of hair. Each pulse of Home Pulsed Light (HPL) targets melanin in the hair, which absorbs the light, heats the hair, and disables its growth. This technology only targets growing hairs, and not all hairs are always growing, which is why several treatments may be necessary to achieve full results with the SensEpil.

How big is the SensEpil?
The portable Silk’n SensEpil has dimensions of 5.5 x 8.8 x 8.8 inches, and it weighs only 4 pounds.

Can I share the Silk’n SensEpil with friends and family?

Yes.  The SensEpil hair removal device can be safely shared with others.

Can I use lotions or other beauty products after a hair removal treatment with the Silk’n SensEpil?
It is safe to use mild lotions and beauty products on your skin after a hair removal treatment.  It is even recommended that users apply a sunscreen with an SPF of at least 50 before exposing the skin to sunlight.

Are there any side effects of treatments?
When used according to its directions, the Silk’n SensEpil Hair Removal device has minimal side effects. However, treating dark skin with the SensEpil or other light-based hair removal devices can result some adverse effects, including burns, blisters, and some skin color changes. However, with the Silk’n SensEpil’s built-in Skin Color Sensor, users do not have to worry about this issue. This sensor measures the treated skin complexion at the beginning of each session and periodically throughout it to ensure that light pulses are not emitted on skin that is deemed too dark to be treated safely.

How long does it take to work?
Most users begin to notice results of the Silk’n SensEpil after about four uses.  After six uses, users of the device notice even better results.  Some users, depending on the density and thickness of their hair, may require more uses of the device.

Are the results permanent?
After just a few uses of the Silk’n SensEpil Hair Removal device, users can achieve permanent hair removal. After users reach their desired results, just a few minor (rare)  maintenance treatments will be necessary.

How do the results of the Silk’n SensEpil compare to professional hair removal treatments?
Hair removal with the Silk’n SensEpil is comparable to professional laser hair removal treatments. Additionally, these treatments cost much less than treatments in a physician’s office, and since they can be done in your own home, they are less embarrassing and much more private.

How long does the Silk’n SensEpil last?
The bulb that delivers the flash of optical light that disables hair growth is rated to last about 750 pulses. This is enough to treat all areas of the body one time, or one specific area of the body multiple times. After about 750 light pulses, the bulb will need to be replaced.

How much does the SensEpil cost?
The Silk’n SensEpil is sold for $499. This is just a fraction of the cost of professional laser hair-removal treatments in a physician’s office.

How much are the replacement cartridges for the SensEpil?
The replacement cartridges for the Silk’n SensEpil Hair Removal device are about $45. This occasional cost of replacing the cartridges in the device is still much less than receiving a professional laser hair removal treatment in a physician’s office.

Do I need to use protective eyewear when using the SensEpil?
For most areas of the body, protective eyewear is not a necessity. Since the SensEpil Hair Removal device can be used on areas directly below the chin, users should take special precautions when treating these areas.

Is the Silk’n SensEpil safe to use on my skin?
The Silk’n SensEpil is safe to use on a wide range of skin colors. However, since the device targets melanin in the hair, it is not safe to use on those with darker skin tones. Melanin is the pigment responsible for skin color. Those with more melanin will have a darker complexion.

How do I know if my skin is too dark to use the Silk’n SensEpil?
The Silk’n company provides a chart that designates which skin tones are safe for the SensEpil. As an added safety feature, the SensEpil reads the skin before it sends a pulse of light. If the skin is deemed unsafe, the device will not send a pulse.

How long do I need to wait after sun exposure for a hair removal treatment?
Sun exposure increases the amount of melanin present in the skin. Since the Silk’n SensEpil Hair Removal device emits pulses of light that target melanin, it is unsafe to use on skin with large amounts of this skin color pigment. The Silk’n company recommends users wait about 3 weeks after unprotected sun exposure before treating their skin with the SensEpil Hair Removal device.

Can I tan after a hair removal treatment with the Silk’n SensEpil?
For ideal results, users should take precautions after hair removal with the Silk’n SensEpil. Users should use covering garments or a sunscreen with an SPF at least 50 for 3 weeks after each hair removal treatment.

Does the Silk’n SensEpil really work?
Yes.  The Silk’n SensEpil Hair Removal device uses technology that has been proven for about 15 years. The device has been cleared by the FDA for the removal of unwanted hair. Additionally, it has proven effective for the permanent removal of hair in clinical trials held by physicians.


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